Policies

Return Policy

You can return your purchased items within seven days upon receipt, but please make sure they are in the original packages and have no damages.

Please follow the steps below to return.

  • Contact us with your order ID and reason for return, and we would reply with return instructions.
  • Process the return and send us the tracking number as well as the shipping receipt which shows the exact cost.
  • You will be notified once we receive and have your return checked.
  • Refund (purchasing price + return shipping cost) will be issued within seven days after we confirm your return is okay.

 

Collaboration Policy

If you are an influencer and would like to promote our products, please read the following, and if you stay interested, send us a message via the "Contact Us" section.

We do not give free samples, because we used to do that but had unpleasant experiences.

Consequently, here are our steps of collaborating:

  • We sell you a sample at a decently discounted price.
  • You make shoppable contents or live stream with the sample.
  • For any sales driven by you to our website, you get a royalty.

We are an open-minded team, so if you have other ideas of how we collaborate, please feel free to get in touch as well.